Frequently Asked Questions – Teachers


GENERAL:


FLUENTKEY LIVE:

FluentKey Live is an interactive classroom listening game. The teacher displays a video on a projector while students race to answer comprehension questions on their own devices and compete for the highest score.

It's like Kahoot for language learning. But instead of just answering trivia questions, students are also exposed to rich, authentic, and compelling language. Make listening fun and improve students' listening comprehension skills at the same time. Best of all? It's absolutely free!

Watch this short video tutorial:

It's super easy. Choose a video in our library, then click on "Watch Live" in the right panel.

After you pick the quiz you want to use, a 4-digit code will display on the screen. Have students enter the code on their devices to join the game, then press Play to get started!

First, the teacher needs to start the game and display the join code. Students can then join the game from the website on a computer or mobile device, or from the FluentKey app on iOS or Android.

On a computer or mobile browser, students should go to https://fluentkey.com/live and type in the join code.

Students can also download the free FluentKey Live app from the iOS or Android app store. Just open the app and type in the join code--it's as fast as that.

FluentKey Live is designed to be played in a class setting. Students answer questions on their own devices while the video is displayed on a shared screen. Teachers need a computer or tablet connected to a projector, while students should have either a computer or mobile device.

Please note that FluentKey Live games must be started by the teacher from a computer or tablet (not a smartphone). However, students can play on their phones.

Nope! We already have a library of hundreds of ready-made videos and quizzes including TV shows, movies, music, news, commercials, and more. It's easy to find the right video for your class by filtering for difficulty, category, and themes. Just choose the video you like, and you're ready to go!

(And you can make or customize your own content, if you want. See the answer below.)

Yes! Live is 100% free for all teachers and students.


VIDEOS:

What don’t we have? Movies, TV, music, news, documentaries, commercials, interviews, viral clips… we’ve got it all.

Plus, our videos are curated specifically for language learners at all levels. Your students just started Chinese 1 last week? Great–let them watch the “Ni Hao Song.” Your advanced ESL students are doing a project on climate change? No problem. Here’s a NOVA explainer on the subject. Whatever your class is learning, we’ve got you covered with authentic, fresh, and compelling content.

Our Featured Videos are in English, French, Spanish, and Mandarin Chinese. But you can totally upload your own videos in any language (see the answer below).

YES! We offer subtitles and searchable transcripts on every video for free. FluentKey Pro teachers have access to additional advanced features like word lookup and pronunciation, speed controls, rewind, and more. Check out the options below!

Absolutely. Go to the “Video” tab and choose different search options in the left panel. You can filter videos by language, difficulty level, category, theme, duration, and more.

You can also use the search bar by clicking on the magnifying glass icon at the top of the site. Type keywords into the search bar to search through video titles and descriptions.

Featured Videos are official videos curated by FluentKey. These are high-quality, authentic, and engaging videos with meaningful listening input. See our Featured Videos by clicking on the "Featured" button in the Video Navigation Bar right under the "Video" tab.

In the Video Navigation Bar, you can also filter for videos you created, videos you assigned to a class, and videos you liked. Click on the "All" button to see all the publicly available videos in our library, including both Featured and user-created videos.

For teachers with a FluentKey Pro plan, we offer a custom video request service. All our videos include built-in transcripts and comprehension quizzes. Log into FluentKey and click on "Request a Video" under the help icon.

Yes! The upload process is super easy. Press the upload icon at the top of the site and then follow the instructions. You can link videos from Youtube or Facebook, or upload files directly from your computer. We currently support MP3, MP4, and QuickTime formats.

Look at the Video Navigation Bar right under the "Video" tab. Click on the "Created" button to see the videos you uploaded to FluentKey.

Definitely. After you open up a video, click on “Edit Transcript” in the right panel to add or edit a transcript. You can only do this with videos you uploaded yourself. It's pretty easy!

Watch this short video tutorial:

After you open up a video, click on “Edit Content Settings” in the right panel to edit or delete it. You can only do this with videos you uploaded yourself.


QUIZZES:

FluentKey quizzes are embedded inside the video. When students watch a video, interactive comprehension questions will pop up every so often (i.e. after key scenes). Students get instant feedback for each question, as well as an overall quiz score.

Most of our videos already include built-in comprehension quizzes. Assign the quiz to your class with the press of a button! Not only do they get to watch cool videos at home or in class, you can track their understanding afterwards.

Watch this short video tutorial:

Our quizzes are divided into three different types. Computer-graded quizzes include comprehension questions with fixed answers, like multiple choice, matching, and put in order. Written quizzes have questions that require students to produce short answer written responses. Spoken quizzes have questions that ask students to record audio or video responses.

Note: Quizzes with a range of different types of questions are labeled as mixed quizzes.

Absolutely. Spoken quizzes have questions that your students respond to by uploading audio or video recordings in the target language. When creating your own quiz, select “Audio Recording” or "Video Recording" to prompt your students with speaking questions.

Yes. You can duplicate a quiz with the click of a button--it's as easy at that! After you open up a video, click on “Browse Quizzes” in the right panel, then click on the arrow in the green button next to the quiz you want to duplicate.

Press "Duplicate" to generate an exact copy of the quiz. This duplicate copy is owned by you and you can edit or customize it as you see fit.

Yes! It’s pretty straightforward. After you open up a video, click on “Create A Quiz” in the right panel, then follow the instructions. Our quiz editor is very powerful and fully featured, so feel free to play with the different question types and options until you find a style you like.

You can also easily duplicate and then customize an existing quiz.

Watch this short video tutorial:

For teachers with a FluentKey Pro plan, we offer a custom quiz request service. Log into FluentKey and click on "Request a Video" under the help icon.

After you open up a video, click on “Browse Quizzes” in the right panel, then click on the arrow in the green button next to the quiz you want to edit or delete. You can only do this with quizzes you created yourself.


CLASSES AND STUDENTS:

Go to the “Classes” tab and click on “Add Class.” It's as easy as that!

Watch this short video tutorial:

Go to the “Classes” tab and copy the “Invite Link” for a class. You can then paste the invite link into an email or LMS (Google Classroom, etc.). When students click the link, they’re automatically directed to make an account and are added to your class.

You can also add students manually to a class by going to the “Students” tab and then clicking the gear icon next to their name. This method is useful if a student already has an account but needs to change classes.

You can manually add or drop students from a class by going to the “Students” tab and then clicking the gear icon next to their name.

Go to the “Classes” tab and click on the gear icon next to a class.

The best way is to send them an invite link directly (see "How do I add students to a class?"). We highly recommend that students use a Google or Facebook account if they have one.

Yes! Click on your profile picture in the upper right corner of the screen, then click on “Student View.” This will allow you to explore FluentKey just as if you were a student in your own class. Students can easily see their own assignments and classes. However, they don’t have access to the Video Library and can’t upload or edit videos.

When you want to end the preview, click on the “Switch to Teacher View” button in the green banner at the top of the screen.

This isn’t possible yet. They can reset their own password on the log-in screen, or you can email us at support@fluentkey.com and we’ll reset it for you.


ASSIGNMENTS:

After you open up a video, click on “Assign to Class” in the right panel. You can assign a video in two ways: assign to watch and assign with quiz.

When you assign a video to watch, students complete the assignment by watching the entire video from start to finish.

When you assign a video with a quiz, students complete the assignment by watching the video and also answering embedded comprehension questions as they watch.

After you pick one of these two options, another panel will open up. Choose a due date and an assigned class for your video. Then click the save button!

Watch this short video tutorial:

FluentKey Pro subscribers have access to advanced assignment options.

When you create an assignment, you can control how students watch a video and what they can do in the video player. Navigate to the "Advanced" tab in the assignment creation panel for the following options:

•Allow students multiple attempts to answer a question (the default is 1 attempt)
Pause the video when students leave the window or tab (default on)
•Prevent students from skipping ahead in the video (default on)
•Allow students to increase or decrease video speed (default on)
•Allow students to view subtitles (default on)
•Allow students to view the transcript after an assignment has been completed (default on)

Go to the “Assignments” tab and click on the gear icon next to an assignment.

Go to the “Assignments” tab and click on the title of an assignment. This opens up a panel that shows each student’s overall score on the assignment. You can click on the student’s name for even more information, including his or her responses to specific quiz questions.

Watch this short video tutorial:

Multiple Choice, Matching, Put In Order, and Scramble questions are automatically graded and scored for you.

Short Answer, Video Recording, and Audio Recording questions must be manually graded. Click on a student’s name within an assignment to see and grade their responses. Click on the green checkmark next to a response to mark it as correct. You can also give percentage scores (out of 100) by manually typing in a number into the text box.

Yes! FluentKey automatically tracks how much of a video a student watched. Go to the “Assignments” tab and click on the title of an assignment. This opens up a panel with more information on that assignment. Video progress and completion is displayed next to the name of each student.

Under the “Assignments” tab, look under the column labeled “Grade Status.” A red circle indicates the number of questions that need to be manually graded. A green checkmark means you don’t need to do anything.

Yep. Under the “Assignments” tab, click on the rocket icon next to the name of the assignment. This will take you directly to the video you assigned.


FLUENTKEY AFFILIATE PROGRAM:

Yes! Become a FluentKey Affiliate and earn money just for talking about FluentKey. Here's how it works:

  1. Become an affiliate: Sign up under your Account Page!
  2. Spread the word: Share your affiliate link with other teachers.
  3. Get paid: When a teacher you invite upgrades to FluentKey Pro, you'll be paid 20% of the total purchase price.

Sounds like a great deal, right? Get started here!

Any teacher with a FluentKey account can become an affiliate. Just sign up here!

Our affiliate program works through Stripe Connect, which collects your name, email, phone number, and banking or debit card details. This is the same platform used by companies like Lyft and Kickstarter, and it's totally secure.

Once you become an Affiliate, you are provided with a unique affiliate link you can share with others.

When a user who clicks on your link makes a new FluentKey account, and signs up for Pro, you will receive 20% of the transaction amount.

On the Affiliate Dashboard, you can see how many teachers have 1) clicked your affiliate link, 2) signed up for an account, and 3) upgraded to FluentKey Pro.

The more teachers that click your affiliate link and upgrade to Pro subscriptions, the more you will earn.

For example, let's say 2 teachers click on your link, make accounts, and then subscribe to an annual Pro plan at $9.99 a month. The total transaction amount added together (for both subscriptions) is $239.75 total. You will personally earn 20% of this total amount, or $47.95.

Note: You will only receive money if the teacher accounts associated with you upgrade to a paid Pro subscription. Free trials do not count.

We partner with Stripe Connect to track and collect your affiliate payments.

Once you have some associated teachers who upgraded to Pro, go to the Affiliate Dashboard. You can see your "Pending" and "Available" balances on the Dashboard.

Your "Pending" balance consists of affiliate payments that have been processed through Stripe, but are not yet immediately available.

Your "Available" balance consists of payments that are immediately available. Click on the "Pay out now" button to immediately deposit your available balance into your bank account or your debit card (depending on the information you gave Stripe).